Privacy Policy

The short version

QnA is a desktop app. It detects the game you are playing, answers questions about it through an AI agent you connect yourself, and saves the answers as guides on your own disk.

We do not run accounts, we do not have a server that stores your chats, and we do not collect analytics of our own. The data that does leave your machine goes to the AI provider you chose, to the ad system that keeps the app free, or to qna.gg — but only for a guide you explicitly publish.

What stays on your device

The following is written to your user data folder (on Windows, %APPDATA%\qna) and is never uploaded by us:

• Your settings — which AI agent you use, the model, your global shortcut, the author name you publish under, and any API key you paste in.
• Your guides and chats, as files on disk.
• Cached game artwork and icons.
• An overlay log, so in-game problems can be diagnosed after the fact.

Deleting that folder removes all of it. Uninstalling QnA leaves it in place unless you remove it yourself.

Game and launcher detection

To know what you are playing, QnA reads the names of processes currently running on your computer and matches them against a built-in list of games and launchers. It also reads where Steam, Epic, GOG, EA, Ubisoft Connect, Battle.net, Xbox and the Riot Client have installed games, from the Windows registry and each launcher’s own local files.

This runs entirely on your machine. The name of the detected game is sent onward only as context for a question you ask the AI agent.

The AI agent you connect

QnA has no AI model of its own. You connect either Claude Code (Anthropic) or Codex (OpenAI), using your own subscription or API key. When you ask a question, your message — along with the detected game, any guide you have open, and prior turns in that conversation — is sent to that provider so it can answer.

What the provider does with it is governed by their policy, not ours. Read Anthropic’s privacy policy at anthropic.com/legal/privacy or OpenAI’s at openai.com/policies/privacy-policy before connecting one.

The agent can also search and read web pages to answer you. Those requests go directly from your computer to the sites involved.

Requests QnA makes itself

• store.steampowered.com and api.steampowered.com — game artwork, store details and the recommendations in the library rail. Sent from your computer, with no identifier attached.
• qna.gg — only when you publish a guide, or when you open the community library.
• Overwolf’s ad system — see Advertising, below.

Publishing a guide

Publishing is opt-in and happens only when you choose it from a guide’s menu. When you do, the guide’s contents, its title and summary, the game it is about, and the author name you set in Settings are sent to qna.gg and become publicly readable by anyone.

Do not put anything in a guide you would not want public, including your real name if you would rather not use it. The site records a view count per guide; it does not log who read it.

Each published guide carries a private edit secret held by your copy of the app. That is what lets you re-publish or unpublish it later. Lose it — by clearing your app data — and the guide stays up unless you ask us to remove it.

Voice input

Dictation uses the speech recognition built into Windows. Audio is processed by the operating system on your machine; QnA receives only the resulting text and never records or stores audio.

Advertising

QnA is free and carries advertising supplied by Overwolf, which also provides the in-game overlay technology the app is built on. Ads are served into a dedicated slot inside the app window and are not shown over your game.

Overwolf and its advertising partners may collect data through those ad units — including your IP address, approximate location, device and operating system details, and interactions with an ad — to select and measure advertising. QnA does not receive that data.

If you are in a region with stricter rules on this, such as the EEA or the UK, you are shown a consent screen the first time QnA runs and can change your answer at any time from Settings. Overwolf’s own privacy policy at overwolf.com/legal/privacy governs what they do with what they collect.

What we never do

• We do not sell your data.
• We do not read your chats, guides or files — they are on your disk, not ours.
• We do not require an account or ask for your email to use the app.
• We do not run our own analytics or telemetry in the desktop app.

Children

QnA is not intended for children under 13, or under 16 in the EEA and the UK. We do not knowingly collect anything from them. If you believe a child has published a guide containing their personal information, write to us and we will remove it.

Your choices

• Clear everything QnA holds by deleting its user data folder.
• Change or withdraw your advertising consent from Settings, where that consent screen applies to you.
• Unpublish any guide you published, from its menu in the app.
• Ask us to remove a published guide, or ask what we hold about you, by writing to privacy@qna.gg.

Depending on where you live you may have further rights over your personal data — access, correction, deletion, portability, or objecting to processing. Since we hold almost nothing about you, most requests resolve to a published guide; write to us and we will handle it within 30 days.

Changes

If this policy changes materially, the app asks you to review and accept it again the next time it starts. The date at the top of this page always reflects the current version.

Contact

Questions about privacy go to privacy@qna.gg.